Frequently Asked Questions (FAQ)

We understand that you might have questions about our services. Here are the answers to some of the most common inquiries we receive.

What types of trailers do you work with?

We provide dispatching services for motor carriers operating the following types of trailers:

  • Flatbed
  • Stepdeck
  • Dry Van
  • Reefer
  • Conestoga
  • Box Truck

How does your dispatching service work?

Our dispatching process is simple:

  • We search for loads that match your preferences and trailer type.
  • We negotiate the best possible rates for you.
  • We coordinate pick-ups and deliveries to ensure a hassle-free process.
  • We handle any issues that arise, such as TONU, detention, lumper, and layover.

What are the benefits of using your services?

With Reliable Route Trucking, you’ll enjoy:

  • Reduced downtime and increased profitability.
  • 24/7 support from a professional team.
  • Hassle-free operations, from load booking to invoicing.

Are your dispatchers based in the US?

Yes, all our dispatchers are US-based, ensuring effective communication and a seamless experience for our clients.

What admin support services do you offer?

Our admin support includes:

  • Completing carrier packets and registrations.
  • Managing and organizing load documentation.

How does invoicing work?

We offer multiple invoicing options based on your needs:

  • Factoring company invoicing.
  • Quick pay invoicing.
  • Manual invoicing for customized solutions.

What are your pricing and payment terms?

Our services are competitively priced to provide the best value for your business. For detailed pricing, please Contact Us directly.

How do I get started?

Getting started is easy! Simply fill out the form on our Contact Us page, and a member of our team will reach out to you shortly to discuss your needs.

Are your services available nationwide?

Yes, our services are available to motor carriers across the United States.

Do you offer support for specific issues during dispatching?

Absolutely. We handle a variety of challenges, including:

  • Securing TONU (Truck Order Not Used) payments.
  • Managing detention fees.
  • Processing lumper charges.
  • Addressing layover situations.

Still Have Questions?

If your question isn’t listed here, don’t hesitate to reach out. Visit our Contact Us page, and we’ll be happy to assist you.