Effective Date: 11/01/2024

Welcome to Reliable Route Trucking, These Terms & Conditions govern your use of our website and the services we provide. By accessing our website or submitting your information through our forms, you agree to these terms.

1. Purpose of the Website:

This website is designed to provide information about Reliable Route Trucking and our services, including dispatching, admin support, and invoicing. It also allows users to submit inquiries and consent to SMS communications.

2. Services Provided

We offer the following services to FMCSA-registered motor carriers:

  • Dispatching: Load booking, negotiation, coordination, and issue management.
  • Admin Support: Carrier packets, registrations, and documentation management.
  • Invoicing: Factoring, quick pay, and manual invoicing options.

Clients can choose to utilize any or all of these services at their discretion. All services are subject to agreements signed between Reliable Route Trucking and the client.

3. User Engagement:

To inquire about or engage with our services, users must complete a contact form on our website. By submitting the form, users:

  • Confirm the accuracy of the information provided.
  • Grant explicit consent for SMS communications if the optional consent box is checked.

4. SMS Consent and Communication:

We respect your privacy and do not share your personal information except:

  • By opting in for SMS communications, you consent to receive messages related to our services.
  • We do not sell or share any SMS consent or personal information to third parties or affiliates for SMS marketing purposes.
  • You may withdraw consent at any time by contacting us directly.

5. Payments and Refunds:

  • All payments for services are handled offline and governed by the agreement signed between Reliable Route Trucking and the client.
  • There is no refund policy, as charges are made after services are rendered.
  • Clients may cancel their agreements at any time with a 30-day written notice, as stipulated in the signed agreement.

6. Dispute Resolution:

Any disputes arising from the use of our services or website will be governed by the agreements signed between the client and Reliable Route Trucking. These agreements will adhere to the laws of the State of Texas, USA.

7. Third-Party Tools and Services:

Our website may use third-party tools such as Google Analytics to improve user experience and website performance. By using this website, you consent to the collection and processing of data as outlined in our Privacy Policy.

8. Limitation of Liability:

To the fullest extent permitted by US and Texas laws:

  • Reliable Route Trucking is not liable for any indirect, incidental, or consequential damages arising from your use of this website or our services.
  • We are not responsible for service interruptions or delays caused by factors beyond our control.

9. Updates to Terms & Conditions:

We may update these terms periodically. The “Effective Date” at the top will indicate the latest revision. Continued use of the website signifies acceptance of the updated terms.

10. Governing Law:

These Terms & Conditions are governed by the laws of the State of Texas, USA. Any legal action or proceeding will take place in the applicable courts of Texas.

11. Contact Us:

If you have any questions about these Terms & Conditions, please contact us:

  • Email: info@reliableroutetrucking.com
  • Phone: 713-837-7575